Commitment to Tourism Quality
Only relatively recently have companies started to take quality seriously and its meaning has evolved considerably over the years. In the nineteen forties people only talked about products, while in the sixties, steps were taken to expand the services offered. In the eighties, the concept of Total Quality appeared, and in the nineties the idea of Excellence in Tourism. At present, the most up-to-date quality systems include concepts such as destinations or self-evaluation mechanisms.
Such is the case with the Sistema Integral de Calidad Turística Española en Destino (Integral System for Quality in Tourism in Spain as a Destination - S.I.C.T.E.D. in Spanish)
What is the SICTED?
The Sistema Integral de Calidad Turística Española en Destino (Integral System for Quality in Tourism in Spain as a Destination - S.I.C.T.E.D. in Spanish), constitutes one of the most ambitious projects within the Plan Integral de la Calidad del Turismo Español (Integrated Plan for Quality in Spanish Tourism - in Spanish, P.I.C.T.E), and has been backed by the Federación Española de Municipios y Provincias (Spanish Federation of Municipal Areas and Provinces - F.E.M.P. in Spanish). It is a unique and universal model to control quality management in any tourist destination.
The most important characteristics of the S.I.C.T.E.D. are:
EATour Specialist has achieved the distinction of Compromiso de Calidad Turistica (Commitment to Tourism Quality)
and we are proud partners of ASTA (American Society of Travel Advisors) and ACTA (Association of Canadian Travel Agencies)
EATour Specialist, SL is a fully bonded and registered travel agency with License no. X-504 (more legal info. here)