General Terms & Conditions

 


  1. HOLIDAYS TERMS & CONDITIONS
  2. USE OF WEBSITE TERMS & CONDITIONS


1.) HOLIDAYS TERMS & CONDITIONS


IMPORTANT
When you book your vacation, an agreement is made between you and EATour Specialist, S.L. and others who provide services. Please read the information on this page carefully, for it sets out the terms and conditions governing the provision of these holidays.


NOTICE TO TRAVELERS
You should be aware that Spain & Portugal have particular features which may or may not appeal to you, including weather, food, local customs, etc. There are different living standards and conditions with respect to the provision of utilities, services and accommodation. By buying the particular travel service you have selected, we assume that you have made all reasonable inquiries about the travel service.

ACCOMMODATIONS 
These tours are based on accommodations as listed in our itineraries. Rooms are booked in quality character accommodations and are standard rooms. 

TOUR PRICES
Tour prices quoted are provided on a chart. Rates quoted in EUR: Euro dollars and are based on present currency exchanges rates and are subject to change without notice. We reserve the right to impose surcharges up to 6 (six) weeks before departure due to unfavorable changes in currency exchange rates, increases in travel or accommodation costs or if any concerned Government requires us to do so.

VISAS AND DOCUMENTATION 
Tour participants will ensure that they comply with all the visa and health requirements of countries they intend to visit. It is the passengers` responsibility to obtain and carry appropriate travel documents for entry into all countries proposed to be visited. EATour Specialist, S.L. shall not be held responsible should the passengers` fail to provide the proper documentation. 

TOUR INFORMATION 
The outline of the itinerary must be taken as an indication of what each Group should accomplish and not as a contractual obligation on the part of EATour Specialist, S.L. Any changes in itinerary may be caused by local political conditions, delays, mechanical breakdown, weather, border restrictions, sickness or other unforeseeable circumstances. No refund will be given for services not fulfilled. It is a fundamental condition of joining the tour described in the itinerary that you accept this flexibility and acknowledge that delays and alterations with resulting consequences, comfort or disappointments are possible.

GUARANTEED DEPARTURES 
All our escorted tours are costed on a minimum Group size. If we do not achieve this minimum, then you will be given the choice, 45 days prior to departure, to either request a full refund or else pay a small Group surcharge and continue with the tour if all participating members agree to the arms.

RESERVATIONS AND DEPOSITS 
A 25% deposit on all Extended day tour package is due within 7 days of the initial booking request. Final payment is due *45 days (*On some tours amount of days might change, refer to the conditions of the tour you book) before the tour departure. Online the Muli-day Coach Tours are instant bookings and payments are due in full at the time of booking. For all Private and Customized Tours a non-refundable deposit of 200 euros is required for the trip planning to start. For all  day and half-day tours payment is due in full at the time of booking the trip. For some tours or hotel stays there could be special conditions, we will advise at the time of booking if there are any other restrictions.

TOUR INSURANCE PROTECTION 
To protect yourself against cancellation charges, we highly recommend that you purchase Travel & Medical Insurance for your added protection and convenience. We accept no responsibilities for these items.

REFUNDS AND CANCELLATIONS 
A 75% refund (25% of package price is non-refundable) will be made if cancellations are received a minimum of 45 Days prior to the Tour departure. From 44 to 30 Days 50% of the tour cost is non-refundable. From 29 days prior to departure, 100% of the tour cost is non-refundable. No refunds are made for any unused services including accommodations, sightseeing tours, transportation, etc. with or without notice and the above schedule lists cancellation penalties in effect from time of reservation on any tour or extension. For private and scheduled group half-day and day tours there is some flexibility and tours can be refundable until 14 days in advance. Under that amount of days it is 100% non-refundable.

UNUSED SERVICES 
In case of your cancelling any portion of the tour while en route, there are no refunds for pre-booked hotels, sightseeing tours or any other services or costs.

CHANGES OF BOOKING (except escorted tours, no changes allowed) 
Changes made 30 or more days prior of tour start date non-refundable fee of  85 euros will be charged. Changes made within 30 of tour start date non-refundable fee of  115 euros.

CHANGE OF ITINERARY 
No changes can be made in the itinerary as set out in the itinerary once travel has commenced unless confirmed by the Tour organizers in accordance with the provisions listed here. 

CHANGE OF HOTELS OR SERVICES 
EATour Specialist, S.L. reserves the right to substitute hotels listed for others of a similar category. In the event of any program or hotel changes while you are on the tour, you will be immediately informed and booked in another hotel of the same category. Any costs incurred due to changes made by the tour participants or due to additional services requested will be borne by the tour participants. 

RESPONSIBILITY 
EATour Specialist, S.L., provide means of fully insured and licensed transportation, and act as agents contracting hotels, meals, or other services and receipts issued are subject to all terms and conditions under which such services are offered or provided. The acceptance of all such documents shall be deemed as consent. Further, EATour Specialist, S.L.. shall assume no responsibility in any way for any injury, loss, accident, or delay that may be caused by either reason or default of any company, agent or person engaged in carrying our arrangements for the tour. Further no responsibility can be accepted for any additional expenses incurred by the passengers due to delays, omissions, rerouting, changes in the schedule of the airlines or other events resulting from improper documents carried by the passenger, or by any act of government or any authority, strikes, civil disturbances, political unrest, acts of God and any act or omission or event while the passengers are not aboard their conveyances. The passenger contract in use when issued by the airline/s concerned shall constitute the sole contract between the airline and the purchaser of this tour and/or other passengers. 

WAIVER NOTICE
When you book a holiday with us you are accepting all the terms as well everything specified in our Waiver Notice

ITINERARIES, ACCOMMODATIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.  

TOP



2.) USE OF WEBSITE TERMS & CONDITIONS

ANY PERSON OR ENTITY (“User”), REGISTERED TO USE OR ACCESS THE SITE AT www.eatourspecialist.com (“Site”) OR ANY OF THE INFORMATION CONTAINED IN THE SITE, AGREES TO AND IS BOUND BY THE FOLLOWING TERMS AND CONDITIONS OF THIS REGISTERED USER AGREEMENT (“Agreement”).

Contracting parties.
When you register with the Site, you are contracting with EATour Specialist, SL, a company registered in Spain with company VAT: ESB27705409 and having its registered office at Marques de Valladares, 14 - Pl. 4 - Of. 3 in Vigo, Pontevedra, Spain 36021. EATour Specialist, SL is referred to in these terms and conditions as “we”, “us”, “our” or “EATour”.

Passwords.
You agree to keep your password secure and confidential and not allow anyone else to use your email address or password to access the Site; not to do anything which would assist anyone who is not a registered User to gain access to any secured area of the Site; and, not to create additional registration accounts for the purpose of abusing the functionality of the Site, or other users, or to seek to pass yourself off as another User. If you think someone else has obtained your account details, let us know and we will close your account as quickly as possible.

Site Content.
This Site is intended only for the purposes specified on the Site, and use of the Site and/or all content contained within the Site (“Content”) is entirely at your own risk. Please note that, whilst we endeavour to provide accurate and up-to-date information, the Content may not be wholly accurate or up-to-date and is subject to change, often at very short notice. All Content is provided without any representations or warranties of any kind (implied or express) to the fullest extent permitted by applicable law and is not intended as specific commercial, financial, business or legal advice. Please note that EATour does not represent or warrant that the Site or the Content will be accurate, up-to-date, complete or free of defects, including without limitation viruses or other harmful elements. Certain Content may become temporarily unavailable due to outages or other problems.

Ownership of Content.
EATour, unless otherwise stated, owns or controls all relevant intellectual property rights in the Site and the Content. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site or Content in any form (including storing it in any medium) other than as expressly allowed herein or as permitted on the Site or under EU or local law. The Site and the Content are for your personal use only, and are not for re-distribution, transfer, assignment or sublicense.

Your Information.
If you provide any information to the Site, you agree to provide only true, accurate and complete information to us and/or the Site. You agree that by registering with the Site you agree to the terms of our Privacy Policy. You further agree that if you submit any content or material to us, you agree to grant to us the right to use your name, likeness and/or biographical materials in all media for the purposes contemplated herein. If you would like EATour to delete your profile, you can request this via My account on your profile.

Objectionable Material.
If you encounter or become aware of any objectionable content posted anywhere on the Site, please report such material (and the specific page on which it is found) to info@eatourspecialist.com

Content Upload.
If you upload any material to the Site, you hereby grant to us a worldwide, non-exclusive licence to use that material in any media and, specifically, to make that material available via the Site and other media. If you do not want to grant these rights, please do not submit material to the Site.

Code of Conduct for User Content.
You agree that you are responsible for everything that you post or transmit to the Site and you agree (in relation to the Site):
(i) not to post content or participate in any form of online activity which is unlawful, harassing, libellous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually oriented, racially offensive or which otherwise includes objectionable material;
(ii) not to post content which you do not have the right to use and not to transmit any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment; and,
(iii) not to impersonate any other person or entity.

We will be entitled at our discretion to remove anything which is posted or transmitted to, from or via the Site which, in our opinion, is objectionable or does not comply with these terms and conditions in any way and we express disclaim any liability for such removal.

Please note that the information posted to the Site by Users represents the views or findings of the relevant User and is not necessarily the views of EATour.

Hacking.
You agree and undertake not to attempt to damage, deny service to, hack, crack, reverse-engineer, or otherwise interfere (collectively, “Interfere”) with the Site in any manner. If you in any way Interfere with the Site, you agree to pay all damages incurred by EATour. EATour will cooperate with the authorities in prosecuting any User who Interferes with the Site or otherwise attempts to defraud EATour or any other parties through User’s use of the Site or services provided via the Site. EATour reserves the right to deny any or all access or service to any User for any reason, at any time, at our sole discretion. User agrees that we may block User’s IP address or addresses at any time, and at our sole discretion to disallow User’s continued use of the Site. We reserve the right to take any action we may deem appropriate in our sole discretion with respect to violations or enforcement of the terms of this Agreement, and we expressly reserve all rights and remedies available to us at law or in equity.

Disclaimer.
All services and contents of the Site are provided without any representations or warranties of any kind, either implied or express, to the fullest extent permitted by applicable laws. In addition, we do not represent or warrant that the Site or its contents will be free of defects, including without limitation viruses or other harmful elements.

Indemnity.
User agrees to indemnify EATour for any loss or damage that may be incurred by EATour, including without limitation legal fees, arising from any breach by User of any warranty herein or User’s misuse of any material or information obtained through the Site.

No Partnership.
Your use of the Site and/or its content creates no partnership, client, fiduciary or other professional relationship.

Entire Agreement.
This Agreement constitutes the entire agreement between the parties on the subject matter hereof. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this Agreement.

Severance.
If any part, term, or provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any relevant law, the remaining portions or provisions shall still remain valid and continue in full force and effect.

Variation.
This Agreement may be varied from time to time by our posting new terms on the Site, and any such amendment will be applicable to all Users from the date and time such revised terms have been posted on the Site. User’s continued use of the Site or services constitutes agreement with and acceptance of any such amendment or other changes.

Law and Jurisdiction.
This Agreement shall be governed by and will be construed in accordance with the laws of EU. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the EU Courts.

Cookies & Privacy.
When you use our website and by reading these terms & conditions you are accepting as well everything specified in our Cookies & Privacy Policy

TOP